LEGAL STATEMENTLegal Information and Notices required by the Act on Specified Commercial Transactions
- Name of Seller
Representative : Jun Tamura (CEO)
- Address of Seller
Uchisaiwaicho Tokyu Bldg. 7F, 1-3-2 Uchisaiwai-cho, Chiyoda-ku, Tokyo, Japan secondhand dealer license number
Permitted by Tokyo Public Safety Commission
- Sales Price
- The price denoted on this site
- ※ Consumption Tax shall be levied in Japan.
- ※ Delivery charges is excluded.
- ※ Depending on the country or area, custom duties might be applied. (import tax, value- added tax, customs fees, etc.)
- In such case, the payment for these duties will be customer's responsibility.
- Delivery Charges
JPY800(+tax) (By Yamato Transport)
Overseas/Customs duties will be charged according to the destination country law
Delivery charges shall be as follows: Total amount of Sale Price DHL ￥0 ～ ￥30,000 ¥2,750 ￥30,001 ～ ￥60,000 ¥3,850 ￥60,001 ～ ￥100,000 ¥4,950 ￥100,001 ～ up ¥6,600
- Payment method
You can pay by credit card or Paypal and Stripe.
- Credit card
You can choose from 1 installment payment, several installment payment or ribo payment
(depends on your credit card).
＜Available credit cards＞
VISA, MasterCard, American Express, JCB
- Delivery Periods
- After shipment, most products arrive in 1-3 business days after the execution of the sales agreement.
- Cancellation,Return and Replacement
(1) You can not return, exchange, cancel cancellation of your order at your
convenience. However, in the case that there is an incompleteness of this product, we
will receive returned or exchanged as long as you contact the listed contact
information on the CONTACTCTS page within 7 days after arrival of this item. In
addition, if you have already used it, tags and accessories are missing Others We can
not respond to returned goods or exchanges if we judge that returned goods or
exchanges are not appropriate.
(2) The shipping fee for the return of the item purchased at this site will be paid by
the customer. However, if the returned goods are attributable to our company's
responsibility, we will return the shipping fee.
P-ROOM/Firsthand ONLINE STORE Customer Support
If you need to call us, please let us know.
Reception Hours：10AM-6PM Monday through Friday (Excluding Holidays)
We are closed on weekends, public holidays, summer holidays and new year holidays.
- Restrictions on product sales volumes
Each customer may purchase one unit of each product.
When paying by credit card, the transaction may be rejected if the card was not issued in the customer's name. Minors are asked to obtain the permission of a parent or guardian before ordering.
- Operating environment
PC： - Internet Explorer , latest version
- Firefox , latest version
- Chrome, latest version
・ Apple iPhone , latest version
- Android , latest version
- Apple ipad , latest version
- Tablet Android , latest version